Terms & Conditions
Please read these terms carefully before using our services and applications.
Last updated: January 5, 2026
These Terms and Conditions ("Terms") govern your use of Madyo's services, applications, and website. By accessing or using our services, you agree to be bound by these Terms.
1. Acceptance of Terms
By accessing and using Madyo's services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.
2. Description of Service
Madyo provides technology solutions including but not limited to:
- Mobile application development
- Web application development
- Software consulting services
- Digital platform solutions
- Technical support and maintenance
3. User Accounts
Account Creation
To access certain features of our services, you may be required to create an account. You agree to:
- Provide accurate, current, and complete information
- Maintain and promptly update your account information
- Maintain the security of your password and account
- Accept responsibility for all activities under your account
Account Termination
We reserve the right to terminate or suspend your account at our sole discretion, without notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties.
4. Acceptable Use
✓ You May:
- • Use our services for lawful purposes
- • Access content appropriate to you
- • Provide feedback and suggestions
- • Share content you own or have rights to
✗ You May Not:
- • Violate any applicable laws or regulations
- • Infringe on intellectual property rights
- • Transmit harmful or malicious code
- • Attempt to gain unauthorized access
5. Intellectual Property
Our Rights
All content, features, and functionality of our services, including but not limited to text, graphics, logos, icons, images, audio clips, and software, are owned by Madyo and are protected by copyright, trademark, and other intellectual property laws.
Your Rights
You retain ownership of any content you submit, post, or display through our services. By submitting content, you grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, and distribute such content in connection with our services.
6. Payment Terms
For paid services, the following terms apply:
Billing
Charges are billed in advance on a recurring basis or as agreed upon in service contracts
Refunds
Refund policies vary by service and will be clearly communicated at the time of purchase
Price Changes
We reserve the right to modify pricing with 30 days' notice to existing customers
7. Disclaimers and Limitations
⚠️ Important Notice
Our services are provided "as is" without warranties of any kind, either express or implied. We do not warrant that our services will be uninterrupted, error-free, or completely secure.
To the maximum extent permitted by law, Madyo shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of your use of our services.
8. Indemnification
You agree to indemnify, defend, and hold harmless Madyo and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses arising out of or in any way connected with your use of our services or violation of these Terms.
9. Governing Law
These Terms shall be governed by and construed in accordance with the laws of Malawi, without regard to its conflict of law provisions. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts of Malawi.
10. Changes to Terms
We reserve the right to modify these Terms at any time. We will notify users of any material changes by posting the new Terms on our website and updating the "Last updated" date. Your continued use of our services after such modifications constitutes acceptance of the updated Terms.
Contact Information
If you have any questions about these Terms and Conditions, please contact us:
Email: legal@madyo.mw
Address: Lilongwe, Malawi
Phone: +265 XXX XXXX